[vc_row][vc_column][vc_column_text]What is your return policy?
If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days of order. Please email info@duosenses.ca
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a copy of our return authorization form.
A partial refund may be issued if the item is not in its original condition, is opened and/or used, is damaged or missing parts for reasons not due to our error. Any item that is returned past 30 days may qualify for a partial refund.
We do not offer refunds on sale or promotional items.
What should I do if I received the wrong product?
If your order is incorrect, please contact us below immediately at info@duosenses.ca
Exchanges
Please note that we do not offer exchanges on online purchases. [/vc_column_text][/vc_column][/vc_row]